HSBC Business Banking

Open Banking and International Payments

Working with a team of UX/UI designers business analysts and developers, I designed new features for HSBC Business Banking Website and mobile app users. This included creating End-to-End designs for HSBC Business Open Banking PISP and AISP user journeys, while keeping into PSD2 regulatory requirements for both website and mobile application. Conducted key stakeholder meetings, lab usability testing, and workshops to get feedback and optimise the user journey for a better user experience.

Date: from Jan 2019 to May 2019